Privacy Policy

Our Commitment to Your Privacy

At SteadyCare Elizabeth Artificial Grass, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to provide you with excellent service and we never sell your information to anyone.

Information We Collect

When you contact us for a quote or schedule a service, we collect basic information to help us serve you better:

• Your name, phone number, and email address
• Your property address and details about your project
• Photos of your property that you share with us
• Payment information when you hire us for a project

When you visit our website, we may automatically collect technical information like your IP address, browser type, and pages you visit. This helps us improve your experience on our site.

How We Use Your Information

We use your information to:

• Provide you with quotes and schedule your installation
• Communicate with you about your project
• Process payments and send receipts
• Send you updates about your service or appointment reminders
• Improve our services based on your feedback
• Comply with legal requirements and protect our business

We will never use your information for purposes you have not agreed to. If you would like us to stop contacting you for any reason, just let us know.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your information in these specific situations:

• With service providers who help us run our business (like payment processors or scheduling tools)
• When required by law or to protect our legal rights
• With your explicit permission for a specific purpose

Any third parties we work with are required to keep your information confidential and secure.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but this may affect some features of our website.

How We Protect Your Information

We take security seriously. We use industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encryption for sensitive data, and limited access to your information within our team.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to any inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Request a copy of your information in a portable format

To exercise any of these rights, just contact us and we will help you out.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If we discover that we have accidentally collected information from a child, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out: